Privacy
What we collect, why, who we share it with, how long we keep it and how to exercise your rights.
What we collect
Name, phone number, delivery address, email if you give it, order details, size preferences and the messages you send us. If you use the fit quiz, the review build stores measurements on your device only.
Why we use it
- To take payment, pack, deliver and support your order.
- To give fit advice and handle exchanges.
- To send order updates by WhatsApp, SMS or email.
- To send marketing only with consent; to stop immediately on opt-out.
- To understand what is working, in aggregate.
Who we share with
Only the processors needed to run the order: payment provider (M-Pesa), courier, ecommerce platform, CRM and email/WhatsApp provider. We do not sell or rent customer data, and we do not publish customer names or intimate purchase details without explicit permission.
How long we keep it
Order and tax records for the period required by Kenyan law. Marketing consent until withdrawn. Fit measurements until you ask us to delete them. Support messages up to 24 months unless there is an open dispute.
Your rights
Under the Data Protection Act 2019 you can ask for a copy, correction, deletion, restriction or portability, and withdraw consent. Email privacy@zaituni.example. You can also complain to the Office of the Data Protection Commissioner.
This review build has no live customer database. The production notice will carry the registered entity and ODPC details before launch.