A small house, built around fit.
Zaituni means olive: slow-grown, useful, quietly luxurious. We started with a simple frustration — the bras that fit Kenyan women were either expensive imports with no local support, or cheap sets that gave up after three washes.
So we built a small edit: bras in 30A–44H, panties in XS–4XL, sets that match, and a fit service that starts with two measurements and a conversation. We buy from authorised distributors, keep the batch records, and pack every order in a plain parcel.
Find your fitWhat we will not do.
Pretend one size fits all.
We publish the range, the fit notes and the sister sizes. If a style runs small, we say so.
Put the product on the parcel.
Plain outer packaging is the default, not an upgrade.
Make you argue for an exchange.
The first exchange is free within 7 days, with clear hygiene rules.
How we are run.
One customer-care and operations person, the owner on buying and approvals, and a guarded AI layer for drafting, reconciliation and reporting. The customer always gets a human when it matters.
This review build is a static prototype. Production runs on WooCommerce with EspoCRM, Chatwoot, FluentCRM/Brevo, n8n and Zoho Books; the operations guide is in docs/zaituni/OPERATIONS-GUIDE.md.
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